/* DIAGNOSTICS MOBILE SERVICE CARD LINE REMOVAL 2026-10-09 */
FAST. RELIABLE. LOCAL.
COMPUTER REPAIR SERVICES
From gaming PCs to workstations, laptops to custom builds, we diagnose the problem, explain your options, and get you back up and running.
Services start at $50 with a response within 2 business days.
LAPTOP REPAIR
Screen, battery, charging, overheating and more.
DESKTOP REPAIR
Hardware issues, upgrades, performance problems.
HARDWARE DIAGNOSTICS
Find the real problem – no guesswork.
SOFTWARE SUPPORT
OS issues, driver problems, virus removal, and system setup.
OUR REPAIR PROCESS
SIMPLE. CLEAR. EFFECTIVE.
1
SUBMIT A REPAIR REQUEST
Fill out the form with details about your device and issue.
2
WE EVALUATE & RESPOND
You’ll hear from us within 2 business days.
3
WE DIAGNOSE & QUOTE
We find the issue and provide clear repair options.
4
WE REPAIR & RETURN
Once approved, we get to work and keep you updated.
PC DIAGNOSTICS
Find the Problem. Get Answers.
Not sure what’s wrong? We’ll run a full diagnostic to identify the issue and give you clear options for repair, replacement, or next steps. We check hardware health, temperatures, storage, memory, startup behavior, drivers, and system stability so we can narrow down the actual cause instead of guessing. You’ll know what we found and what makes sense to do before any repair work moves forward.
- Crashes, freezes, or won’t start
- Performance issues
- Overheating or strange noises
- Error messages or blue screens
HARDWARE REPAIR
Expert Repairs. Reliable Results.
From failed components to physical damage, we repair and replace hardware using quality parts and expert care. We’ll isolate the failed part, check surrounding components for related issues, and make sure the replacement is compatible with the rest of your system. After the repair, we test the PC for stability and normal operation so the fix addresses the problem instead of just the symptom.
- Component replacement (GPU, CPU, RAM, etc.)
- Power, cooling, and motherboard issues
- Physical damage repair
- Storage drives and data recovery options
SOFTWARE SUPPORT
Solve Issues. Get Back to Work.
We help with Windows issues, driver problems, malware removal, software errors, and more. That includes slow startups, broken updates, application crashes, corrupted system files, profile issues, and software conflicts that make a PC frustrating to use. We focus on solving the underlying problem while preserving your files and settings whenever possible.
- Virus & malware removal
- Operating system issues
- Driver and update problems
- Software installation & configuration
UPGRADES & OPTIMIZATION
More Performance. Longer Life.
Get more out of your PC with hardware upgrades, performance tuning, and expert optimization. We can help identify where your current system is being held back, recommend upgrades that make sense for your workload and budget, and install them cleanly. We then verify temperatures, stability, drivers, and overall performance so the upgrade delivers the improvement you expected.
- RAM, storage, and GPU upgrades
- Performance tuning & cleanup
- Cooling improvements
- BIOS, driver, and system optimization
LOCAL SERVICE
DUBUQUE, IOWA
Prefer to drop off your device? Local customers can bring their systems to our Dubuque location for diagnostics and repair.
IT Guys Custom PC Builds
Dubuque, Iowa
(By appointment – details provided after form submission)
Dubuque, Iowa
(By appointment – details provided after form submission)
MAIL-IN SERVICE
NATIONWIDE SUPPORT
Not local? No problem. We offer secure mail-in diagnostics and repair for customers across the U.S.
- Carefully package your device
- Include your contact information
- We’ll diagnose, repair, and ship it back to you
READY TO GET STARTED?
REQUEST A DIAGNOSTIC
OR REPAIR
Tell us about your issue and we’ll take it from there.
Service Request
Select a service and the form will adjust to the relevant questions.
1
Service
2
Details
3
Submit
"*" indicates required fields
REAL PEOPLE.
SERVICES STARTING
RESPONSE WITHIN