PRIVACY POLICY
How IT Guys Custom PC Builds handles information submitted through this website.
PRIVACY AT A GLANCE
The Essentials
We Collect Only What We Need
Information you choose to provide for quotes, builds, repairs, and support.
We Use It to Serve You
To answer inquiries, provide service, improve the site, and protect it from abuse.
Your Data Stays Secure
Reasonable safeguards help protect information and secure forms and site activity.
You're in Control
Manage cookie choices and exercise the privacy rights that apply to you.
HAVE A QUESTION?
Our team is here to help with privacy-related questions or requests. Contact IT Guys directly and we’ll point you in the right direction.
- sales@itguyscustompcbuilds.com
- (563) 451-0539
- Dubuque, Iowa
OUR COMMITMENT
We take privacy seriously and use reasonable safeguards to help keep information secure while providing the services you request.
01
Information We Collect
We collect information you provide directly when you contact us, request a quote, submit a build or repair request, or otherwise ask for service. We also receive limited technical and analytics information when the website is used.
| Information type | Examples |
|---|---|
| Contact information | Name, email address, phone number, and information you choose to provide for service. |
| Service details | Custom build preferences, repair symptoms, upgrade needs, quote details, and service history. |
| Reference material | Photos or other material you intentionally submit to help explain a build or repair request. |
| Technical and analytics information | IP address, browser or device information, pages visited, and site-interaction data used for analytics and security. |
We retain inquiry, service, support, and analytics information only as long as reasonably needed for the purpose it was collected, business records, dispute resolution, configured analytics retention, and applicable legal obligations.
02
How We Use Information
We use the information we collect only for legitimate business, service, security, and legal purposes connected with IT Guys Custom PC Builds.
- Respond to inquiries and provide information about custom builds, diagnostics, repairs, and upgrades.
- Prepare quotes, support requested services, and maintain useful service history.
- Understand website usage and improve site performance, content, and customer experience.
- Protect forms and the website from spam, abuse, and security threats.
- Maintain business records, resolve disputes, and comply with applicable legal obligations.
03
Cookies & Tracking
The site uses cookies and similar technologies for core functionality, security, and analytics. Optional cookies are controlled through the site’s consent banner and preferences tools.
- Essential cookies support core website functions, form handling, security, and consent preferences.
- Google Analytics may be used to understand traffic and site performance; full IP-address inclusion is blocked by our configuration.
- The website supports browser privacy signals described in our current Complianz configuration, including Do Not Track and Global Privacy Control where applicable.
- You can review cookie categories and update your choices through the Cookie Policy and consent controls.
04
Third-Party Services
We share information only when needed to operate the website, provide requested services, protect the site, or meet legal obligations. Our current privacy configuration identifies the following service categories.
- Website hosting and server infrastructure used to keep the site online and secure.
- Google services used for website analytics and email-related site functions.
- Cloudflare Turnstile used to protect website forms against automated abuse and spam.
- Legal or governmental disclosure when required by law, court order, or another lawful process.
Third-party websites linked from this site have their own privacy practices. We recommend reviewing their policies before providing information to them.
05
Your Rights
Depending on the law that applies to you, you may have rights concerning personal information we process. Iowa residents also have specific rights under applicable state privacy law.
- Request access to personal data we process about you.
- Request correction or deletion when information is incorrect or no longer relevant, subject to applicable law.
- Request restriction of processing or object to processing where applicable.
- Request a portable copy of applicable personal data in a commonly used format.
- Opt out of uses covered by applicable Iowa rights, including targeted advertising, sale of personal data, or processing of sensitive data where applicable.
- Appeal a decision when a privacy request is denied, where applicable.
06
Changes to This Policy
We may update this policy when our website, services, vendors, or legal obligations change. We also use reasonable administrative and technical safeguards to limit unauthorized access and misuse of personal information. The website is not designed to attract children, and we do not intend to knowingly collect personal information from children below the applicable age of consent.
- (563) 451-0539
- sales@itguyscustompcbuilds.com
- Dubuque, Iowa
Last updated: September 25, 2026
QUESTIONS ABOUT YOUR DATA?
Reach out anytime if you have a question about this policy or a privacy request.